Remote Access – From Anywhere – From Any Device
Services | ||
Service Options Included | Additional Options Available | |
Virtual Desktops |
Configurable per customer requirements:
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Configurations outside of stated limits may be available.
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Customer Service |
24x7 Support for Hardware, Network, and Hive Fabric software to run your virtual desktops.
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Desktop Templates |
Up to 3 templates included for the first 100 VM's, one template for each 100 VM's thereafter
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Assistance with template creation or optimization is available. Support for additional templates also available.
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Deployment Training | Included | |
Networking | ||
Site to Site | 1GB of cloud to site connectivity, where connectivity method is based on customer requirements (VPN, IPSEC, etc.) | Additional bandwidth available. |
Internet | Up to 100MB of direct internet connectivity included. | Additional bandwidth available. |
Replication | Off hour internet bandwidth is included in the service offering and is currently not capped or metered. | |
Disaster Preparedness | ||
Data Protection |
Data replication, using our built-in Hive Fabric Data Protection feature, is available to all subscribers.
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Data Protection storage is available and optional on a per GB rate.
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Backup | You will have the ability to build this out on the platform using your vendor of choice. The service is not included in the base offering. |
Backup storage is available at a per GB rate and includes options of Hot, Warm, and Cold platforms. |
Disaster Recovery | DR services are not part of the base service offering. |
Customised DR services are available, constructed to fit each individual subscriber. |
Storage | ||
Hot | 100GB of User Volume storage per concurrent desktop included. |
User Volume storage about 10GB, charged at $0.05/GB |
Warm | 100GB of File-Server data per organization included. |
File-server data about 10GB, charged at $0.05/GB |
Cold | Optional capacities only | Storage for backups and archive of data charged at $0.01/GB |