Hive Sense
By Greg Dietrich, VP – Customer Success – HiveIO Inc.
Many products start with a “better mousetrap” story, and HiveIO is no different. Our founders faced an overly complex and expensive path to VDI. They envisioned a decentralized platform where each host could independently serve all roles needed to deliver desktops. From this initiative emerged Hive Fabric, where host servers are completely self-managed with no need for additional management infrastructure for guest workload access and control. This unique design also powers our Hive Fabric proactive monitoring.
Hive Fabric is an all-in-one software platform purpose-built to deliver exceptionally performant virtual work environments. This includes virtual desktops (VDI), virtual servers (VSI), and virtual storage (hyperconverged and in-memory). With our unique design, high availability and resilience are baked in. Customer deployments can tolerate host failures seamlessly and without concern. Each host in the cluster is fully capable of transparently taking over the workload, supporting the same functions lost due to failure. Hive Fabric’s redundant system of management and workload services keeps your environment operational, even in the event of unforeseen failures.
Decentralized Management: The Core of Hive Fabric
To enable these capabilities, at the core of the Hive Fabric product is a decentralized shared management layer. This enables each host to simultaneously self-regulate and maintain awareness of others, including their resources, state, and any pending actions. By standardizing the communication format, the normalized data is already prime for AI integration. Furthermore, HiveIO extends its capabilities outside of deployed boundaries. It centralizes and collates valuable information about system configuration, usage, and alerts with its Hive Sense service.
Hive Sense: Cloud-Based Proactive Monitoring for Hive FabricHive Sense is a cloud-based, proactive monitoring service. It aggregates data (when enabled) across our customer install base. The system evaluates this data for potential issues and threats that might disrupt end-customer operations. Crucially, it then triggers the creation of a support ticket on behalf of the customer. Organizations enjoy the peace of mind that comes with knowing our experts are monitoring their Hive Fabric 24/7. The Hive Sense Function table below (or implied) outlines the proactive alerts that initiate customer contact, listed as Proactive Support Services.
With a growing customer base, Hive Sense continuously expands the ruleset that drives our proactive monitoring. We leverage accumulated knowledge across all our deployments, from small to large enterprises, to automate our support. We continuously monitor each of our environments, getting closer each day to keeping your virtual estate at 100% functionality.
Hive Sense expands your in-house experience beyond the boundaries of your individual team, offering truly intelligent Hive Fabric proactive monitoring.